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Home └Telco Customer Service Agent – Written Knowledge Test
Telco Customer Service Agent – Written Knowledge Test

Telco Customer Service Agent – Written Knowledge Test

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Responsible Lungile Khanye
Last Update 05/11/2025
Members 11
    • Section A: Customer Account Management
      10 xp
    • Section B: Handling Customer Calls and Issues
      10 xp
    • Section C: Help Desk Teams and Ticket Classification
      10 xp
    • Section D: Practical Knowledge and Problem Solving
      10 xp
    • Section E: Practical